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Project Engineering

 

Through Colcom’s extensive experience, we have gained a vast knowledge surrounding most types of AV solutions and scenarios. Whilst this mentioned experience is key to a successful conclusion, our standard operating procedures and adoption of industry best practices ensure our global clients receive quality solutions and services.

Maintenance Services

 

At Colcom, we care for your audio visual investment and place it as our top priority. With an elite class of service and maintenance engineers, we ensure that you will be attended to with immediate response as well as excellent quality servicing.

 

Our Service Agreements offer every aspect of coverage for mission critical AV systems at single/ multiple office locations. With services ranging from preventive maintenance to priority service response, these reliability-centric options allow savvy companies to "mix-and-match" the resources that best suit your needs at a fixed annual or multi year cost.

 

A lack of routine maintenance can result in untimely breakdowns and business disruptions. Colcom’s Preventive Maintenance are designed to maximize system performance and detect potential problems before they result in downtime. System checks, component cleaning, and performance tests, all contribute to the longevity of an AV investment and overall system reliability.

 

 

Exclusive Maintenance Services

 

  • Guaranteed response within 24 hours

  • Preventive maintenance visits

  • Coverage on all parts, labor and transport

  • Refresher training on best usage of equipment

  • On-site repair

  • Loan equipment

  • Out-of-office hours coverage

  • Service activity reporting

  • Manpower Outsourcing

  • Managed Services

Client Training

 

Colcom delivers targeted training content through our product specialist to help you manage your system effectively. Our training features a blend of lecture and hands on exercises; a combination that maximizes each attendee's overall learning experiences. Our three levels of training include:

 

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End User

 

Focus on operational topics to fully leverage the product features at a basic level.

 

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System Administrator

 

Focus on system configuration, advanced features utilization, and basic troubleshooting techniques.

 

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Technical Maintenance

 

Focus on installation, configuration, operation, and thorough troubleshooting.

Rental Services

 

Colcom maintains a vast inventory of professional equipment for most needs.

 

We have a blend of experienced people and a state-of-the-art inventory to offer you a truly positive experience. Our goal is to meet your absolute satisfaction. We have developed key areas of our business to serve our customers, offering equipment and staff that specialise in these areas.

 

To ensure that your event runs smoothly, all of our equipment are thoroughly inspected before every rental to ensure tip-top conditions before usage. Contact one of our Customer Service Representatives to help find the right equipment that best suit your needs.

 

Our services include

 

  • Event Development

  • Event Management, Production & Setup

  • Private and Family Events

  • Art & Design

  • Entertainment

3D Visualisation

 

In Colcom, we believe in going the extra mile for our clients. Our in-house competency of 3D visualisation means that clients of Colcom will now be able to visualise how different AV set-ups can potentially look like in any environment before the installation phase of the project. In situation when clients are deciding between proposals, 3D visualisations will come to be of great help in their decision making as they are now given photorealistic images of the potential proposals. Clients can also take an active and direct role in Visual Communication by partaking in the creative process in early stages.

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Our 3D visualisations include the following: Still Angle View and Panoramic 360 degree view.

Events & Services

 

Colcom Events & Services encompasses a group of creative thinkers, designers and producers dedicated to amplifying brands through experiences. Each event is curated strategically to impress and inspire audiences across the region with our transcendent concepts. We craft and dive into all parameters of each project, working alongside our client to conceptualise and deliver an impeccable event that leaves prominent memories for every audience.

 

Please email to events@esco.com.sg  for more information

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